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Integrating with TIM Plus

After installing Echo into your voice network, you need to configure its presence in TIM Plus.

Ensuring you are logged in to TIM Plus as an administrator, click on the Settings tab and select the Voice recording option from the left-hand side menu. To add a voice recording option, click on the New tab, as shown below:

voice_recording_1.png

Select your Echo instance you want to provide your TIM Plus with call recordings.

voice_recording_2.png

A new window will appear, allowing you to configure the settings of your call recording device.

voice_recording_3.png

Setting

SettingDescription
NameThe name of your recording device
URLThe http protocol, IP address and port number for the Echo instance
Box IDThe unique identifier of each call recording device
Time offsetThe time interval around which TIM Plus will search for calls when matching audio files

Press Save when you have finished.